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How Can We Help You?
What time is check-in and check-out?
Check-in is at 15:00 and check-out is at 12.00. At The Residences check-in is at 16:00 and check-out is at 11:00.
If you would like to enquire about early check-in or late check-out, please contact us on +353 21 453 0050.
Do I need my credit card details with me on check-in?
Yes, you do. For all guests checking into at The Montenotte, we require an in-person credit card where we will take a pre-authorisation to the value of your stay along with a small supplement to cover incidentals and to allow for charging to your room during your stay.
What payment types do you allow?
We graciously accept the following payment types; Mastercard, Visa, American Express, Debit Cards and Revolut. If you wish to settle your account in cash, then you can do so on departure, but you will still need a valid credit card on arrival (before mentioned payment types) to cover the stay plus €100 per night for any incidentals.
What is the cancellation policy?
Book with peace of mind at The Montenotte. We understand that now more than ever plans can be impacted last minute, so we offer free cancellation 24 hours prior to arrival.
How do I cancel or amend my booking?
If you booked directly with us online or with our reservations team, please contact our reservations team directly to cancel or amend on reservations@
If you booked on a 3rd party website, such as Booking.com, please contact the 3rd party website to cancel or amend your booking.
Do you have free WiFi?
Yes, we have fast 300MB bandwidth WIFI, complimentary to the guests of the Cork City hotel.
Do you have car parking?
We have a complimentary on-site car parking for all hotel guests and residents.
Do you offer magazines or newspapers to read?
We have partnered with PressReader to digitise our reading material and provide you access to over 7,000 of the world’s best publications. Simply download the app on your mobile device, log on to our guest WiFi when you arrive, and start reading. All of the titles you download are yours to keep, even after your stay.
Are pets permitted?
No, we are not a pet friendly hotel, except for the registered assistance dogs only.